KFNX Video: How Great Customer Service Leads to More Sales

If your brand focuses on consistent and authentic customer service and engagement both before and after the sale, a one-time customer can become a lifetime customer who also creates additional customers.

 Delight a customer and they will tell their friends. The average customer will tell their piers about a good customer experience. Great customer service has broad impact on the top and bottom line, the priority is to enhance revenue by focusing on customer experience. One way customer experience can help companies boost revenue and cut costs is through word of mouth (WOM). Great service can foster positive WOM, which reduces your marketing expenses






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